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CLIENT LETTERS
 
At The Space Station we take pride in delivering the very best in customer service.
Take a look at some of the responses we had from our valued clients...

client letter 01
I have encountered the Space Station on two occasions:  when I bought my flat and then again when I sold it.  Both experiences were flawless.  Space Station is highly differentiated from most estate agents in London.  The service is personal and proactive; this is not a team that waits to be called by prospective buyers.  Space Station takes the time to familiarize itself with the property it is selling, learns every detail of the property and then develops a highly detailed plan for getting the property sold.  The results are outstanding.  In my case, the outcome was far better than expected, as Space Station achieved for me a record per-square-foot price.  I listed my flat at about the same time as two others in my building.  Mine went from listing to accepted offer in just over a week.  The other two flats, using different agents (not space station), have not been as fortunate...one is still on the market (3 months in one of the best property markets London has seen in years) and the other was sold for half the square foot value that Space Station was able to achieve for me.

I would highly recommend Space Station to any buyer or seller! 

Scott Bruckner
Morgan Stanley
Managing Director


client letter 01
I am writing to personally thank you and your colleagues for all of your efforts in securing the sale of my Loft in Clere Street.

Mindful of the market being depressed at this time, I have been most impressed by the level of service and attention to detail that the sale required of you and your staff to address.

You were consistently been swift in averting any potential logistical pitfalls, and diplomatic with clients, legal teams and councils alike.

In closing I would add that I originally sought a specialist to sell my property, and I am absolutely sure that my choice of Space Station was the right one. As a result, I would have no hesitation in personally recommending Space Station to buyers and sellers alike in the future.

Kind personal regards
David Edgell
Loft 1
17-18 Clere Street EC2

client letter 01
94 Leonard Street EC2
Thank you for successfully concurrently negotiating the surrender of our existing lease and agreeing two new leases for the building. No easy task, achieved only by your sheer persistency and tenacity!. Next time I will give you sole instructions given you actually presented a choice of potential tenants, whereas the other agent came with none.

I look forward to working with Space Station again soon and recommending you to other.

Yours sincerely
David Holland
Financial Director
Vitra UK LTD

client letter 01
From the outset Russell Chopp (with his team at Space Station) was straightforward and realistic in selling my property. I found him resourceful, supportive, flexible and innovative. He was prepared to adapt to my requirements, and found ways to overcome or work round obstacles. All in all, refreshing and successful. Basically he is the dog's bollocks.

Charles Thomson
former vendor of 3 Charlotte Road EC2

client letter 01
"Always a pleasure to deal with Space station - fair, fast and friendly."

Julian Opie
Client for 4 years

client letter 01
We met a few different estate agents from the area before we instructed Space Station. We even had an offer through Stirling Ackroyd, which fell through.

After the offer from Stirling Ackroyd fell through we were nervous about marketing the property again. Space Station were very confident that they would be able to sell the property and that they would be able to get a top price. Within about a week we had a very high offer from a serious buyer.

We were impressed that Space Station had actively marketed the property and called people that they knew were looking and would be serious buyers.
We had been disappointed with other agents in the area who had just loaded details onto their web site and not done very much.

At first we were concerned that they only had one office but they were much better, in terms of customer service, marketing the property and achieving the best price than the other local agents who have a network of offices. I think that this is because Space Station are very experienced and
know the area well and they research their potential buyers so as not to get offers that do not come to fruition. They are very good agents and as our
property was a bit unusual it really needed an agent that could see the potential and sell it to the potential buyer.

Space Station are very good to deal with after the offer had been made, they always returned calls promptly, were available out of hours and were
very active in ensuring that contracts were
exchanged.

Altogether we were very impressed with Space Station and would definitely use them again.

Thanks

Lucy and Jago pickering
6 Willow Street EC2

client letter 01
Its a BIG 10/10 to the Space Station where others failed you got the sale thanks to you and all your team. One very happy vendor

Peter Hughes
Christina St


client letter 01
Space Station is a well organised and efficiently run local business. The company act continually with immediate response and are very friendly.

If I have ever had any concerns Russell and his colleagues have always been quick and efficient in solving them. I would continually recommend them as a company to use in the area.

Ian Winsley
Fuller and Strachan Ltd

client letter 01
Its a BIG 10/10 to the Space Station where others failed you got the sale thanks to you and all your team. One very happy vendor

Peter Hughes
Christina St


client letter 01
I have used Space Station on a number of occasions over the last few years to buy and sell properties in Clerkenwell and Shoreditch. The Space station team have never been anything less than completely professional and Russell Chopp is passionate and creative in the expertise he brings to selling high value premium properties. Space Station provides and exceptional bespoke service. For buying and selling top tier contemporary properties in the fashionable inner East End of London, there is no better agent.

Luke Alvarez
Chief Executive Officer
Inspired Broadcast Networks

client letter 01
"Space Station found a large 1750 sq ft loft apartment for me in 2000. I was looking for a shell apartment and with their help I was able to acquire great space off market. Due to personal circumstances I sold the converted loft in 2004. I considered various agents to sell the apartment but in the final analysis I chose Space Station for their professional but personal service, knowledge of the local market (they were the first to recognise the potential of Shoreditch although many others have followed) and there practical and pragmatic approach to pricing. I believe they helped me achieve a very good price in a market that was starting to soften."

Regards

Mark Aston
Ravey Street EC2


client letter 01
I moved to Shoreditch in 1997 by 1999 I was looking to expand my business and needed a new property to do this. I found Space Station and through them an ideal property that was exactly what I wanted. Being chain free and with the excellent help of Space Station I had my offer accepted and had the keys to the property within six weeks!

Some five years later I needed to move and had found another new premises, I approached Space Station and my property was quickly on the market and on their website complete with pictures.

Within three weeks Space Station had found me a buyer and I accepted their offer. The sale proved to be quite complex and needed the expertise that Space Station had combined with their knowledge of the local market. Space Station handled the sale with all its ups and downs and within a couple of months the sale was complete.

I would recommend Space Station to anyone with either a commercial or a residential property for sale; their communication skills and professionalism carried the day.

Zoë Camper
Luke Street EC2

client letter 01
"I recently bought a property in Shoreditch where the transaction was really complicated and required good knowledge of local regulations. The Space Station team did a great job of managing the process and everyone involved to keep things on track, including advising me on the local planning and development issues and supporting me through my move process. In an area where there is so much development going on at the moment, the local knowledge and relationships really made a difference."

Emma Schofield
Clere Street EC2


 
 

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